Our vision and values

Bold and experimental

​​​​​We think big and encourage others to take a leap too. We value learning and experimenting, underpinned by a rigorous test and learn approach.

People-centred

We care deeply about the needs of the people who use our service, our team and wider society. We continually improve our service by applying service design principles. We value diversity, and we work to be inclusive.

Collaborative

We achieve more, together. Our service connects people to make change. We partner with others who share our vision, and internally we work in a way that builds collaboration.
 

Honest

We behave with integrity. We do what we say we will do, and are open and transparent about our work.

Volunteering

People are naturally co-operative and social – volunteering increases our sense of well-being, connection to others and wider purpose. When people volunteer their expertise to a cause they care about, they make a unique contribution to society that transforms them, builds the capacity and capability of the organisation they join and encourages further social action. 

Power of connection

When we create new connections, we make society more cohesive and challenge the divisive ‘us and them’ stories that people turn to when they are scared. New connections can create shared understanding between people, grow collective capacity and build bridges. 

Equity, diversity and inclusion

We all benefit when everyone has the same chance to participate in society, influence its development and enjoy its rewards. Inequality is a significant and growing problem, and civil society has a particular responsibility to tackle the systemic discrimination that fuels it. Social purpose organisations need the culture, practices and processes to ensure their teams are representative of the communities they serve, and that everyone within their organisations can flourish.

Climate action

The climate and nature crises are an existential threat to civil society. The scale of change needed to address this is huge but the solutions also include big opportunities to make society fairer, more connected and more co-operative. We need to harness the creative energy of as many people as possible in order to transition to a society that is equitable, fair and sustainable.