Managing the location of your organisation and opportunities

What if my organisation doesn't have a public address?

Some organisations don't have premises, are using a personal address, or for safety reasons may not want to publish their location.

If these apply to you, please indicate this when creating your organisation profile by:

• Adding "Address withheld" to the Address line 1 field
• List your town name
• Use a nearby generic postcode.  For our search to work, the postcode must be real. 
• To make sure you don't mislead potential volunteers, pick a postcode that is not too far away.

Can I list my opportunity without a postcode?

No, the Reach platform ties all opportunities to a post code, unless they are marked as remote. In order for your opportunity to appear in search results it will need to be tied to a post code. For the search to work, the postcode must be real.

I need to recruit volunteers across a wide region but Reach asks for a single location, what shall I do?

At the moment, a single location is needed. Our platform either plots roles against a postcode or marks them as remote. This is in part because of how our system stores opportunities and organisations, but also because of the requirements of the partner sites that list our roles, such as LinkedIn. 

Occasionally, we receive roles where the location isn’t straightforward. For instance, a volunteer mentor may not meet their mentee at the charity’s office but instead, at a coffee shop or at the mentor’s office. Or, an organisation may want to recruit volunteers across a wide region. 

In this instance we would suggest that you pick your office location (if you have one) or pick a location in the centre of the area you are covering. Then, when you are prompted to add additional information about the location, explain that the role isn’t tied to one location. You can elaborate on this in the role description. 

I am recruiting across one region, how can I make sure that volunteers are able to find my role?

When a volunteer searches they have the option of adding location criteria - and we’ve found they do this about 50% of the time. If they add a postcode, the default radius is 25 miles but this can be increased to 100 miles away.

We understand that you want as many volunteers as possible to be able to find your roles. If you follow our advice in choosing a postcode in the centre of your region, you will be able to reach lots of people.

You can also search our registered volunteers and contact them to ask them to apply. When you run your search, you can set the radius up to 100 miles if you are looking to cast your net far.  Remember, it’s best practice to cover travel costs for volunteers so make sure the distances are feasible.

Can I list my role multiple times across one region?

No, unfortunately it’s not possible to list the same opportunity multiple times within a single region. The key reason for this is that it may be confusing for volunteers to see  multiple entries that appear to be the same - which can look like spam.