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Updating your organisation profile or logo

We would recommend that you regularly review and update your organisation profile. Your profile is linked to and makes up part of the opportunities listed on our site, and streamed to our partners. Here you can find out how to make changes to your profile.

How to edit your organisation profile

  • Log in to your Reach account.
  • Go to Manage Account, which can be accessed from the bottom left hand side of your dashboard menu.
  • Choose My Organisation details. If you are registered with more than one organisation on our site, they will all be listed on this page.
  • Click on the Edit profile button for the organisation profile you’d like to amend
  • You will see t abs at the top of the page for navigating to different sections of your profile. Select the specific section that you want to edit, make your changes and hit Save. The save button can always be found on the bottom right hand side of the page. Your saved changes will appear immediately. 
Screenshot showing the 'Manage account' page of the volunteer dashboard on the Reach website

How to change your logo

  • From Manage Account, go to Edit profile
  • Select the Organisation overview tab
  • Click on the Remove button to delete your old logo
  • Click on Upload file to add in your new logo. Allowed file types are png jpg and jpeg.

Click Save

Screenshot showing the 'Manage account' page of the volunteer dashboard on the Reach website

How to edit your contact details

To change your job title or your contact email address

  • From Manage Account, go to Edit Profile
  • Select the  About You tab
  • Edit your details
  • Click Save
Screenshot showing the 'Edit organisation' page of the volunteer dashboard on the Reach website

How to approve a contact

If you are the primary account holder, you can approve requests to join your organisation:

  • Go to Manage account
  • Select the My organisation details tab
  • Select the Needs approval tab
  • Click Approve membership
  • A pop up will appear, click on Approve. If you want to make the new contact, the main contact for the organisation, select the Primary contact tickbox.
Screenshot showing the 'My organisation details' page of the volunteer dashboard on the Reach website