Volunteer Admin Support

What will you be doing?

Clothing Collective’s story began in 2018, when we set out to assist those in our society facing difficulties in clothing themselves. We wanted to bridge the gap between the vast resources available across the country and those who had little or no access to them. Over the past eight years, we have become a recognised leader in providing access to clothing by connecting people in need with existing stock held by charity shops. 

In 2024, we entered an exciting new chapter as a charity, revitalising and refocusing our mission. We are strengthening our offer and empowering our partners and volunteers to help achieve our goals. 

In this role, you will provide administrative support to the charity’s CEO, helping to keep the charity's central operations running smoothly, and you will hold responsibility for the loading of our gift cards, the mechanism through which our support reaches people in need. We’re a volunteer-run charity, and we're looking for someone with the time and motivation to commit to this role, and who wants to contribute their experience to meaningful work helping people affected by clothing poverty. 

The role will involve: 

• Providing general administrative support to the CEO, including both recurring and ad hoc tasks that support the smooth running of the charity. 

• Supporting general record-keeping and correspondence, including drafting and formatting documents, occasional research and reporting, managing shared files, and helping to keep internal information organised and up to date. 

• Loading gift cards and maintaining accurate records of their allocation, redemption and expiry, working closely with our Distributing Partnerships Manager. 

This role would suit someone steady, organised, and reliable, who takes a calm and measured approach to recurring administrative processes, is confident working alongside senior team members, and is happy taking ownership of the gift card administration that underpins our distribution model. 

What are we looking for?

• A background in administration, ideally including support to a senior manager, director or CEO. 
• A methodical, accurate approach to data entry and record-keeping, with strong attention to detail.
• Strong written communication skills, comfortable drafting correspondence, meeting notes and internal updates. 
• Discretion and good judgement when handling confidential or sensitive information. 
• Strong Microsoft 365/Office skills, including Excel, Outlook and SharePoint. 
• Ability to manage your own workload, balancing recurring tasks with ad hoc requests, and to work responsively with the CEO and wider team. 
• Ideally, experience working with charities or similar organisations, though this is not essential. 

What difference will you make?

Your contribution will help our CEO focus on the strategic work of growing the charity. Through accurate loading and tracking of our gift cards, you will help ensure that support reaches people in need without delay, and that our records remain reliable for partners, funders and the wider team. 

What's in it for you?  

A flexible volunteering opportunity that can fit around your existing commitments. The chance to use your professional skills to give back and support a meaningful cause. A supportive, collaborative environment with a clear and focused scope of work. Being part of a team of passionate, committed volunteers. 

Before you apply

Please send us a short expression of interest telling us: 

• A little about yourself and your background 
• Why you are interested in this opportunity 
• The relevant experience and skills you will bring 

We are committed to inclusive recruitment. If you have any access needs, or would like to discuss the role before applying, please do not hesitate to get in touch.  

Please note, we may close this opportunity early if we receive a high volume of suitable applications.