At a glance


  • Children / families
  • Young people

Other details

Geographical remit: 


Barnardo’s is the UK’s largest children’s charity. Our purpose is to transform the lives of the UK’s most vulnerable children.

Our current priority areas include combating child sexual exploitation, supporting care leavers and those children affected by parental imprisonment. Last year we improved the lives of over 200,000 children, young people and their families.

£10million, (32%) of our voluntary funds was generated through our charity shops in 2013/14. This goes towards our work with the most vulnerable. Our retail volunteers provide assurance over financial and non-financial controls in Barnardo’s shops. This ensures high risk areas such as fraud are being effectively managed.


Role purpose & key activities:

To assist the Internal Audit department to provide assurance over Retail operations by:

  • providing  audit cover for a specific number of shops (approx. 20)
  • auditing these shops every 24 months
  • providing feedback on retail business operations
  • identifying process improvements where applicable.
  • advising audit team immediately if there are any areas of serious concern

The Audit Programme

On your visit, you will complete a standard audit programme to review the following areas:

  • sales
  • Gift Aid administration
  • financial controls
  • trading stock controls
  • security
  • administration
  • health & safety

This involves reviewing documentation, observing procedures, and talking to staff and volunteers.


We have a number of  home based roles available throughout England & Wales, Northern Ireland & Scotland.

Skills & Knowledge

  • Ability to review systems, processes and compliance
  • Sensitivity, confidentiality and independent working
  • Ability to identify improvements

Your time

  • 10-12 shop audits per year
  • One to two days for each audit:
  • six to seven hours spent at the shop
  • four to eight hours writing your findings into a report at home.
  • Flexible days to suit your schedule, (preferably Mon-Fri due to higher customer volume at weekends and availability of audit staff, however this is not definitive)

We would kindly ask that you apply for this position only if you are able to commit to a minimum of 12 months (due to cost and time invested in training and induction).

Training & support

  • Comprehensive induction to the role in a retail stores & ongoing training
  • Advice & guidelines provided
  • Support from the audit team
  • Regular contact and supervision
  • Access to apply for internal jobs
  • All expenses paid:
  • travel to shops within 50miles of your postcode (public transport or own car)
  • £4 lunch expenses on day of the audit
  • any postage costs incurred

Benefits of volunteering

Volunteering as  a shop auditor for Barnardo’s brings about so many benefits to volunteers, including:

  • first hand experience of shop auditing
  • developing existing skills
  • be  the critical friend for shop managers
  • meeting new people on each shop visit
  • being part of a new team
  • making a difference to lives of the UK’s most vulnerable children
  • Joining an existing group of outgoing, like minded peer auditors...and many more. Volunteering can give you so much enjoyment, fulfilment & development.







No current opportunities

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