Business Development Trustee

What will you be doing?

What will you be doing?

• Supporting the Founder in researching, identifying and developing new models to grow food sales at the cafe, and achieve Plateful Café’s mission
• Liaise with relevant staff to champion an effective growth plan, and ensure that plan is aligned with the mission to support more refugees into work
• Ensure Plateful Café’s customer service is of the highest standards
• Support the Founder in the production and implementation of the business plan, growing both the markets and the e-commerce and cafe
• Support the Founder to implement a marketing plan
• Represent Plateful Café at social events

What are we looking for?

Requirements:

• A passion for improving the lives of refugees and asylum seeker
• Experience and understanding of growing an e-commerce business and/or knowledge of cafe retail
• Previous experience in business development and sales
• Previous experience in customer services
• Being a proactive self-starter with dedication and drive to upskill in order to support the charity

Desirable:

• Knowledge/experience of telemarketing and call centres
• Experience using CRM systems
• Previous experience in Marketing
• Knowledge of the food and café industry
• Lived experience of being a refugee and/or experience working with refugee

What difference will you make?

Plateful Café works to relieve poverty and reduce social isolation among refugees, asylum seekers and ethnic minority communities in Lewisham. We are committed to reaching the most vulnerable people in our community and helping them access the support and opportunities to which they are entitled.
Through our programmes, participants gain valuable skills, training and knowledge that support their progression into employment within the hospitality industry.

Your role will help us provide more valuable opportunities for our participants to showcase their skills, and bring greater recognition to their talents and abilities, leaving a life-long impact of ensuring our participants find work that never undervalues them.

Before you apply

Please submit your CV and cover letter.

Our HR team will be in touch within a week to arrange an interview. If successful, you will have a further meeting to discuss your role and motivation with our founder.