I am an IT Support Engineer with over four years of experience in technical support, troubleshooting, and customer service. I have strong skills in IT infrastructure, remote support, and digital literacy training, making me adaptable to various environments.
I am passionate about volunteering in IT support, digital skills training, and mentoring to help non-profits, students, and communities improve their access to technology. Volunteering excites me because it allows me to give back, support meaningful causes, and continue learning while making a positive impact.
I'm interested in volunteering roles that focus on technology education, environmental sustainability, and community development. I want to contribute my skills in IT, specifically with Microsoft 365, Azure, and Active Directory, to help organizations streamline their operations or provide tech support. I'm also passionate about environmental conservation and offering my expertise to help implement digital solutions that aid sustainable practices. Volunteering in roles where I can empower others through tech education or contribute to causes that improve quality of life would be deeply fulfilling.
