At a glance


  • Financial management
  • General management
  • Change management
  • Governance
  • Mentoring / coaching


Based in Bewdley, West Midlands
I would prefer to volunteer mainly at home, or mainly at the office.


Either in or out of office hours

Looking for a career change so fully aviailable


  • Any

Type of role

Ongoing role, Short term project, Trustee/Governor

About me

Experienced leader of people, change and delivering customer experience programmes.

In my work related roles I was until March '20 the Distribution Director in TSB leading 1300 people across 200+ branches in the Midlands, Wales & South of UK including London. Key responsibilities :

  •  Emotional leadership
  • Strategic planning
  • Customer excellence programmes
  • Divestment of TSB from Lloyds Bank and launch on high street in 2014
  • Change management
  • Leading through adversity following IT migration of TSB to Sabadell platforms
  • Delivery & P&L accountability
  • Developing and creating talent

Prior to my role with TSB I have senior leadership experience in both retail and wholesale roles with Lloyds Banking Group.

I am manger of Kidderminster Carolians Colts Rugby team - a role which started in 2012. Development of the young adults from teenage years to current team (17/18 years old) is a key success helping them create a team ethos and individual wellbeing.

I have also been a governor and was chair of finance at a special needs school in Wiltshire from 2004 to 2010 when I moved to the Midlands.

I am excited to volunteer as I feel I have a lot of skills from my various roles. I very much want to give something back and feel like I am adding value to society. Having left corporate life I have the time to support as well

What am I looking for

Working with people

Supporting vulnerability - I have a dyslexic and dyspraxic son who has taught me so much about learning

Developing talent or young adults

Delivering and implementing change

Wellbeing and health

Sports and outdoor pursuits