A better website thanks to a tech savvy volunteer

Website volunteer

When a move to a new hosting site brought unexpected website issues for PCAP, a skills-based volunteer not only saved the day but also delivered a better site.

The Policy Centre for African Peoples (PCAP) enables people experiencing disadvantage to improve their lives through education, leadership and engagement. The charity achieves this by using a unique training model inspired by African philosophy and its website is one of the main ways that it communicates with the public. However, after moving to a new hosting site, PCAP began to experience issues and looked to a volunteer for some much needed support.

Zubeir Woozeer, PCAP’s Engagement Officer, explains, “We needed a volunteer to help us manage our website. After the move, it was very complicated to get tasks completed. We wanted a volunteer to help us update the different pages on our website and to fix certain tech and web issues that we were experiencing. So we turned to Reach Volunteering”.

This is where Sonny Hawkins came in. With so many digital skills, Sonny was a sought after volunteer on the Reach platform. However, as Sonny says, “When I saw they were in a bad spot with their website, it looked like a simple fix for me and I was glad to help a worthwhile cause”.

It proved to be an excellent match. Sonny is loving volunteering at PCAP, “It’s been a pleasure working with Sylvie and Zu. They trusted me to work remotely and I’m currently developing the site to make it more user friendly. I hope I’ll leave them in a better place with the tools to manage things on their own”.

“Sonny’s work has been of a very high quality and completed timely and efficiently. He has not only fixed the original issues we had but has really helped us to improve the overall user experience and quality of our website.”

Describing the impact of Sonny’s volunteering, Zubeir says, “Without Sonny and his expertise, fundamental tasks would not have been completed so easily. Since we moved to the new website, fixes that took Sonny minutes to complete, would have taken us several hours, if not days to do. His expertise has saved us time, which we could then direct to other things”.

“Sonny’s work has been of a very high quality and completed timely and efficiently. He has not only fixed the original issues we had but has really helped us to improve the overall user experience and quality of our website.”

Sonny is equally very positive, “Although I’m giving some of my time and skills, I gain back so much in return while meeting lots of new people who have become good friends. I would absolutely recommend Reach. They make it very easy to find a role that’s suitable. Leaving your profile with a CV on the system is all that it takes.”

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