West Northumberland Food Bank

West Northumberland Food Bank

At a glance


  • Poverty relief

Other details

Organisation type: 
Geographical remit: 


 We are a well-established local charity providing a critical service to the growing number of low income households very often in crisis. We are the only Food Bank operating across the entire area of West Northumberland, we are independent and although we operate an open referral system many other agencies refer into us including the Northumberland County Council, the NHS, Probation, Housing etc. 

Our Objectives are to: 

  • Provide free food and household essentials
  • Target support to address the causes/effects of poverty
  • Provide follow on support to address the consequences of persistent poverty through signposting, referral and advocacy to community projects that empower and connect people
  • Work with others to reduce poverty

We provide a Helpline and Delivery service, last year was our busiest ever we supported almost 1000 adults and over 580 children experiencing poverty and delivered over 11,000 food parcels, which is more than we have ever had to help in 10 years. It would be impossible to help so many people without the vital support we receive from our local communities, we have over 70 volunteers, around 450 local people give regular cash donations and we receive over 1000 food collections a year from local groups, schools and churches and valued partnerships throughout our business community. 


Our Helpline volunteers took over 6000 calls for help last year from people struggling to stay afloat with the soaring cost of living, energy price hikes, low wages, and insufficient benefits. 332 households that’s over 46% of callers to our Helpline have never used a Food Bank before, the Helpline team provide much needed information to help people through these very difficult times 60% of the agencies we signpost people to are for energy and debt advice and we also help people access mental health services and local community-based projects. All new callers get shopping vouchers to supplement their first food parcel by allocating some funds from donors to a ‘Hardship Fund’ we also use this to run our own Cost of Living Schemes, e.g. a Back to School award for 180 children, an Energy Voucher scheme for 125 local households along with Hardship Awards for solid fuel and for families experiencing furniture poverty. 

Current opportunities

Northumberland, NE463HN

We are looking for a finance professional who is passionate about social justice, who wants to see our communities free from poverty who can put...

Northumberland, NE463HN

We are looking for someone who is passionate about social justice, who wants to see our communities free from poverty to join our board of...