To help us achieve our objectives, we:

• promote savings and sensible borrowing amongst our membership
• offer cost effective and flexible loans that meet the needs of our members
• strive to ensure maximum member satisfaction with our services
• treat all members and potential members equally and promote equality of opportunity for members, volunteers and staff
• return our profits to our members or re-invest in accordance with co-operative principles
• develop communities in our work by combating poverty and its detrimental effects upon health, and educational attainment
• provide paid and voluntary work and training & development to people from within our trading area
• provide debt and money advice to those who cannot access our loans.