Waltham Forest Churches Night Shelter - WFCNS Ltd (Branches)

Waltham Forest Churches Night Shelter - WFCNS Ltd (Branches)

At a glance


  • Housing and homelessness

Other details

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Geographical remit: 


We provide temporary housing, advice, support and counselling for single homeless men and women. Most of the homeless people we support have either been rough sleepers or street homeless.  In addition to support needs arising from being homeless, many of the people who use our services have alcohol, substance dependency and mental health support needs.  

We have a hostel in Waltham Forest, which provides temporary housing for up to 18 months. The hostel - Branches Hostel - has 27 en-suite rooms.  During the time that residents stay with us we challenge behaviours and expectations, support and facilitate changes that individuals want to achieve so that they can move on to successful independent living.

Our communal facilities include an IT room, which residents can use 24/7 and which we use for training; a library; a gym; and a communal TV / dining area.  We use our professional-grade kitchen daily and also have volunteer groups come in to prepare meals for residents.  Residents use our garden area to grow small amounts of salad, herbs and vegetables, which we use for meals.  

Changes that residents achieve for themselves during their time at Branches Hostel can be significant.  From volunteering and through their hard work, some residents get and hold down a full-time or part-time job; others take up college courses; while others manage to secure 'on-the-job' experiences and opportunities.

For residents who move on to successful independent living, the biggest change they experience is re-gaining confidence in themselves and their abilities, new skills and feel that they are giving back to society.


We offer life-skills training for residents to re-learn or develop daily living skills that we take for granted such as budgeting and meal preparation; we offer mental health counselling and support groups, both in-house and through other specialist agencies; and we offer substance dependency support through one-on-one and group sessions. We have links with local voluntary groups which provide opportunities for volunteering as one route for getting back into work or having a first job.

We have partnerships with a number of volunteers who provide much-needed additional services for the client group including hairdressing, dental hygiene, and job preparation workshops.

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