About St Peter’s Hospice
We support patients with the physical, psychological, social and spiritual issues that can arise from serious illness. We also extend our support to those close to the patient. We share our expertise and teach other healthcare professionals about how to care for people at the end of their lives.
All of our care is provided free of charge for patients and families. We provide care to the people of: Bristol, South Gloucestershire and North Somerset. Our care is aimed at being the very best in health, alongside our external health and social care partners (primary, secondary and third sector).
To do this we aim to:
Our Values:
Excellence - To strive to be the best we can, listen, learn and innovate.
Collaboration - To work as one team – built on shared goals and effective relationships.
Compassion - To show understanding and care in everything that we do.
Respect - To value everyone and embrace the value of our differences.
Passion - To be proud of our work and the impact we have.
How we support patients and families
The vast majority of our care is delivered in the community, in patients’ homes or nursing homes. We have over 2600 referrals a year and have approximately 500 patients under our care at any one time.
Access Team
The Access team is the first point of contact for most of our patients. This is the service that receives the patient referrals from external Health Care Professionals and then triages them for urgency of need and to ensure we are the most appropriate service to meet their needs.
24-hour telephone advice line
The Hospice runs a nurse specialist-led telephone advice line which is available to patients (or those involved in their care) and professionals 24-hours a day, every day of the year.
Community Nurse Specialists (CNS)
Our community nurse specialists are experienced nurses with additional training in palliative care and communication skills. They normally visit patients at home to provide patients and their loved ones with support with a range of issues including symptom management, emotional support and support with social issues.
Hospice at Home
Our Hospice at Home service provides short-term hands-on nursing care to patients in their own home. This care is provided by Registered Nurses and Senior Health Care Assistants who are trained and experienced in palliative and end of life care.
Inpatient Care
In the Inpatient Unit (IPU) our team of skilled nurses and medical team work together to provide symptom control for patients with acute and complex needs, as well as those at end of life.
Doctors
The Hospice has a permanent Senior Medical Team of doctors who provide specialist medical support to all our clinical services. They also supervise qualified doctors in training. The medical team provide 24/7 support for our Inpatient Unit and for the Clinical Advice Line. Doctors are also available to see patients at home or in an outpatient setting.
