The Silver Line Helpline

The Silver Line Helpline

At a glance

Causes

  • Older people / later life

Other details

Geographical remit: 
Local

Objectives

The statistics about older people and loneliness are frightening. More than half of all 75 year olds in the UK live alone and one in 10 suffers “intense” loneliness but is reluctant to ask for help. In a poll conducted to mark the national launch of The Silver Line on 25 November 2013, 9 out of 10 older people told researchers that “a chat on the phone” is the most helpful solution when they feel lonely but 1 in 4 older people say they never or seldom have someone to chat to on the phone.

Activities

The Silver Line is the only confidential, free helpline for older people across the UK, open every day and night of the year. Our specially trained helpline staff:

- Offer information, friendship and advice
- Link callers to local groups and services
- Protect and support those who are suffering abuse and neglect

If callers would like to be put in touch with Silver Line Friends, they can receive a weekly friendship call or a regular friendship letter. Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people.

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No current opportunities

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