The Samaritans are there 24/7 to help the worried, the distressed and the lonely. Our service is the longest running 24 hour telephone helpline in the UK. Both email and SMS seem to be increasingly coming from younger callers and they are often suicidal and /or at risk of self-harm. Our service is totally confidential.
We aim to reduce the rate of suicide in the UK.
Last year Samaritans of Weston-super-Mare and N. Somerset handled 9822 telephone calls of which 7922 were from distressed or suicidal callers. Our callers don’t need to be suicidal; talking to us hopefully will prevent them moving that way. We give our callers the space and time to talk through their problems in their own way without judgment. We also answered 897 emails and SMS is a growing route of contact with us.