The Citizens Advice service can give you free and completely independent advice and information on a wide range of subjects including:
Independent
We are able to offer independent advice to all enquirers and take up any issue on behalf of individuals or groups.
Impartial
We are open to everybody for advice regardless of race, religion, politics or sexual orientation.
Confidential
Nothing learned by the Citizens Advice service from a client will be passed on to anyone outside the service.
Free
Clients are not expected to pay for any part of the service, although donations are always welcome.
In addition to above
CAMPAIGNING FOR CHANGE
One of the aims of the Citizens Advice service is to "to improve the policies and practices that affect people’s lives”. This means that the central Citizens Advice service talks to Government and other policy makers to help improve the laws and services that affect ordinary people
