Vision, Mission, Goals and Values 2016-19

Our Vision

Is that every adult and child with life-limiting illness can choose how they want to be cared for knowing they will receive exceptional specialist palliative care. 

Our Mission

Is to provide our community with excellent specialist palliative and end-of-life care based around patients and their families day and night.

Our Goals

1. To ensure that every adult and child receives exceptional specialist palliative and end-of-life care and support in our local community.

2. To cultivate a first-class, sustainable organisation to support the care of our patients.

Our Values

We are caring and compassionate

We are inclusive and treat everyone with dignity and respect.  We respond with humanity and kindness.  We recognise that the work we do, regardless of our role, clinical or non-clinical, impacts on how we deliver patient care.

We engage and empower

We actively listen, understand and respond to our patients, staff, volunteers and our community.  We involve others in decisions that affect them and are open and honest about what we can and can't do.  We share our knowledge and experience to provide reassurance and to enable informed decisions to be made at the right time.

We strive for excellence

We value excellence and professionalism and always strive to improve for the benefit of our patients.  We work collaboratively and embrace the future with ambition and forward thinking. We improve and develop through continuous learning.

We develop and innovate 

We understand the importance of working together to achieve positive outcomes for our patients, staff, volunteers, healthcare partners and community.  We support one another and take responsibility for our personal and team performance.

We respect and value 

We all contribute to patient care in our everyday role either directly or in a support role.  We respect each other's skills and expertise and foster effective working relationships across the organisation.  We are passionate about our cause.