At QVT, effective involvement of Service Users is of central importance to us. We aim to build a reputation for involving Clients to design and use services within QVT, while also contributing to their local community and utilising the external services available to them. Our aim is to ensure that the services QVT provide are of high quality and that they are delivered in a comfortable, caring, compassionate and safe environment. QVT recognise that learning from the experiences of our Clients who use our service offerings is essential if QVT is to deliver on its aspiration.

Our strategy sets out the aim of ensuring that QVT Clients are routinely offered opportunities to participate meaningfully in the planning and delivery of our services. We recognise that relationships between people who use services and those who deliver should be based on mutual respect for lived experience and professional knowledge