Phone Credit for Refugees and Displaced People

Phone Credit for Refugees and Displaced People

At a glance

Causes

  • Refugees / migrants

Other details

Organisation type: 
Small or unincorporated organisation
Geographical remit: 
International

Objectives

Phone Credit for Refugees and Displaced People supports asylum seekers and refugees separated from their families by war and conflict. We provide mobile phone top-ups so that they can get in touch with their families, communicate with support agencies and stay safe.

We want a world where it is possible for refugees to feel safe and to be connected to the people that matter to them – their families, their supporters and the agencies that help them.

We are a humanitarian response organisation set up by ordinary people – volunteers who give their time freely to help refugees feel safer. It is volunteer led and run, with no full-time employees. All money raised is used to provide phone credit, with a very small percentage going to provide outsourced infrastructure support.

Activities

We take requests from all over the world for phone credit, and fundraise to cover that credit.

In the past year, we’ve had requests from Europe, Asia, the Middle East, and Africa. Our requesters come from a diverse range of ethnicities, nations, and religions, and range in ages from 7 to 90!

Although we’d like to be able to support all refugees and displaced people, we have limited resources. Therefore, our focus is on helping those who are the most vulnerable - women, children, those sleeping rough or in dilapidated and overcrowded camps, and those who can’t receive financial support from local aid agencies or organisations. We provide top-ups for £10 and £20, depending on the requester’s circumstances, and offer this service on a monthly basis. Each request we receive is checked by one of our Admins, who verify that the requester has refugee status and checks their details against our database to ensure they are due for a top-up.

Current opportunities

Please help us create the relationships needed and sell our story in order to support the constant need to provide direct phone credit for people...