Phoenix Domestic Abuse Services is a highly successful registered charity that uses a variety of methods to end all forms of domestic abuse. Since its inception in 2002 the service has received over 4500 referrals and currently works with more than 50 partner organisations. The Service is forward thinking and adopts a restorative, person centred approach to all areas of its work. This is unusual within the field but is based on the strong belief that all people are capable of change given the right motivation, support and practical assistance. We, and others who encounter our service, recognise our people make us distinctive, innovative and ground breaking within the field.