National Association of Child Contact Centres

National Association of Child Contact Centres

At a glance


  • Children / families

Other details

Organisation type: 
Geographical remit: 
National - Britain


NACCC is a membership organisation whose centres help around 17000 children a year in their 340 accredited centres. There are two kinds of centres supported centres are a vital part of many communities.  Supervised centres are used for cases where there is a risk of harm. These centres are run by around 4000 volunteer and 1000 employed staff.

At NACCC we are primarily concerned with supporting our members and the existence of clear defined and applied standards in contact centres is critical.  To assist us in reviewing and revising these standards NACCC and our members now have the benefit of an independent Standards Review Panel chaired by a judge.


For the benefit of our members NACCC provides-:

National Standards and quality benchmarks

Accreditation support-achieving and maintaining national standards

Practical support and advice in achieving and maintaining accreditation

Training offered on a regional and individual basis, including coordinator training and e learning modules

DBS Service

AGM and conference

Information Line for parents and carers

Information and advice for parents, carers (and referrers) needing to set up contact at a local child contact centre

Members information line

Safeguarding Advice Line open all weekend

On line safe referral system and hub support programme

Coffee shop which is an on line networking site.

Contact matters magazine

Advice and updates regarding important legislative changes. 



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