Loop

Loop

At a glance

Causes

  • Health and well being / research and care
  • Human rights
  • International development
  • Men
  • Refugees / migrants
  • Women
  • Young people

Other details

Geographical remit: 
International

Objectives

Loop harnesses technology already developed in the private sector, partners with telecom providers and provides a free platform where anyone from anywhere can feedback on the Aid they have received in an open, transparent and real time manner. Service providers can reply directly and use the feedback to implement project course correction and build trusting relationships with those they are there to serve. Trends can be analyzed and compliment other monitoring and evaluation findings. Anyone online, can have access to the data, fostering greater transparency and accountability.

Activities

The loop platform is available:

  • For anyone to initiate feedback,
  • From anywhere they want,
  • At any time,
  • On what is important to them,
  • If they are asked to or not,
  • On a device they are already using or have access to.

It is:

  • An independent feedback mechanism.
  • Permanently available.
  • Free to use for service providers and service users.
  • Providing notifications of relevant messages (cluster, organisations, project staff).
  • Translated into English, Arabic, French and Spanish and other languages based on funding.
  • Sensitive information will be sent to the appropriate referal pathway and not posted on line.
  • Can be anonymous.
  • Feedback provided through the same mechanisms it is submitted.
  • Anyone can view and engage with the feedback on the platform.

No current opportunities

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