Lambeth Mediation Service helps to resolve conflicts peacefully between neighbours. We currently offer a structured mediation process to residents and conflict surgeries where people can come and explore how to resolve a dispute themselves. This enables people to resolve differences and reach agreements on how the situation can be improved.
We train people in conflict resolution skills to deliver mediation and conflict surgeries. We promote our service to the council and housing organisations and encourage them to make early referrals when they are aware of disputes between neighbours. We offer regular development sessions to our mediation volunteers.