Healthwatch Leeds

Healthwatch Leeds

At a glance

Causes

  • Health and well being / research and care

Other details

Organisation type: 
Not for profit
Geographical remit: 
Local

Objectives

We actively gather views from local people and communities about their experiences of using health and care services.

We use these in different ways to influence change. We work together with our health and social care partners to identify how we can have the most influence and make the best use of our resources.

When services are planned or changed, we ensure that local people are being listened to. We will always check whether their views have been taken into account.

We provide an information, advice and signposting service for the public about finding and accessing health and care services.

Activities

We will enable and support local people to have their voice heard in the planning and provision of health and social care In Leeds. We will be flexible and innovative in listening to voices that are not always heard, and make sure that local people are offered as many opportunities to take part and influence as possible.

Working with volunteers: We will work together with our volunteers who bring with them a wealth of skills, connections and knowledge. We will support them to develop their talents and recognise their achievements.

Build on what works well: We are committed to building on past learning and experience. We recognise and promote good practice where we find it, working together with partners and communities.

Treat everyone fairly: be open to all: We will always work hard to reach as many people as possible, and treat everyone with respect and dignity.

Living the values: We will do what we say, and when we cannot we will be clear about that. We will hold our Board meetings in public and make the reports we write available to all. We will ask for feedback and take it into account when planning our work every year.

Taking stock: measuring what we do: We will reflect on how and where local people's voices have made a difference in how services are planned or provided and use this learning to influence future work. We will publicise any impact we have, making sure that we share this information with those who have contributed to our work in any way.

No current opportunities

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