Healthwatch Hackney

Healthwatch Hackney

At a glance


  • Health and well being / research and care
  • Mental health
  • Social care

Other details

Geographical remit: 


Healthwatch Hackney is Hackney’s health and care watchdog. Our mission is to improve local health and social care services and ensure equitable provision for all local people. Our statutory duties include promoting and supporting local people to get involved in, and have their say on, the planning, commissioning and scrutiny of local health and care services.


Our statutory functions include:

  • promoting and supporting the involvement of local people in the commissioning, the provision and scrutiny of local care services.
  • enabling local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved;
  • obtaining the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known;
  • making reports and recommendations about how local care services could or ought to be improved. These should be directed to commissioners and providers of care services, and people responsible for managing or scrutinising local care services and shared with Healthwatch England.
  • providing advice and information about access to local care services so choices can be made about local care services;
  • formulating views on the standard of provision and whether and how the local care services could and ought to be improved; and sharing these views with Healthwatch England.
  • making recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations (or, where the circumstances justify doing so, making such recommendations direct to the CQC); and to make recommendations to Healthwatch England to publish reports about particular issues.
  • Providing Healthwatch England with the intelligence and insight it needs to enable it to perform effectively.

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