Healthwatch Bury

Healthwatch Bury

At a glance


  • Campaigning
  • Children / families
  • Community safety / victim support / domestic violence
  • Counselling / advice
  • Education
  • Emergency Services / Armed Forces
  • Health and well being / research and care
  • Housing and homelessness
  • Human rights
  • Learning disabilities / difficulties
  • Lesbian, gay, bisexual & transgender
  • Local / community
  • Men
  • Mental health
  • Older people / later life
  • Physical disabilities
  • Poverty relief
  • Refugees / migrants
  • Social care
  • Substance misuse
  • Voluntary sector support
  • Women
  • Young people

Other details

Geographical remit: 


Healthwaytch Bury is one of 148 local Healthwatch across England.  We are a consumer champion for health and social care that aims to ensure the voices of users of health and social care reach the ears of decision makers. The statutory role and functions of Healthwatch are laid down in the health and Social Care Act 2012 but each local area has discretion about how they deliver their services.

Healthwatch is the 'national consumer champion in health and social care' and has been given significant statutory powers to ensure the voice of the consumer is strengthened by those who commission, deliver and regulate health and care services and has a remit of ensuring that the public has a voice in the quality and provision of their local health and social care sevices.

Healthwatch bury is a Community Interest Company led by a Board of Directors.  It is an independent organisation that gives the people of Bury a voice to improve, shape and get the best from the health and social care services.  As a local Healthwatch we need to collect intelligence and insight to help provide Healthwatch England and local services providers views on the standards of provision in Bury and how they could be improved.

We have specific powers to:

  • Make visits to care services ('enter and view') to gather evidence about people's experiences
  • Publish reports and make recommendations to care providers and commissioners which they must respond to within set time periods
  • Have a seat on the Health and Wellbeing Board (HWBB)

The role of Healthwatch Bury representative on the HWBB is to provide an effective, credible and influential voice for service users and enables Healthwatch Bury to present evidence based views, ensuring that the views and experiences of patients, carers and other service users are taken into account when local needs assessments and strategies are prepared.

Healthwatch Bury can also ask Healthwatch England to advise the Care Quality Commission about any special reviews or investigations which it considers may be required.

  1. Healthwatch Bury also has the power to escalate matters to Bury MBC's Overview and Scrutiny Committee where they feel it is necessary to do so.


  1. Strategic Context & Relationships -  Develops a strong understanding of the strengths and weaknesses of Bury's and GM wide health and social care system
  2. Community voice & influence - enables local people across Bury to have their views, ideas and concerns represented as part of the commissioning, delivery, redesign and scrutiny of health and social care services
  3. Making a difference locally - formulates views on the standard of health and social care provisions and identify where services need to be improved by formally and informally collecting the views and experiences of the public of bury who use them
  4. Informing people - help to provide advice about local health and social care services
  5. Relationship with HW England - work with HW England to enable people's experiences to influence national commissioning, delivery and re-design of health and social care services.



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