As an organisation we aim to relieve poverty and financial hardship of people with disabilities, their families and carers and relieve the needs associated with their disabilities by providing support, advice and assistance relevant to their needs. We aim to keep them independent , but offer as much or as little support as they require, as often as they need it.
We do this by:
- Offering a volunteer run advice line
- Holding drop ins to assist people with benefits or other issues affecting them.
- Representing people in the court room of benefit tribunals.
- Providing an advocacy service and act as a third party in matters which are causing conflict or strife.
- Running our “Well Check” service, where clients who are more susceptible to mental health problems receive a minimum of one call a week from our volunteers to help alleviate any stress or worry they may have. This also gives us an opportunity to deal with problems as they arise and prevent deterioration of their mental health.
- Working closely with councils, charities and organisations offering a streamline referral service and point of contact for professionals.
- Training other professionals within their field to support their clients more effectively.
- Appointeeship, for clients who require more in depth financial support.
By doing what we do disabled people have a much higher chance of receiving the correct benefits, staying out debt/managing current debt, living financially stable lives in a home suitable for their needs.
They also have someone they can contact when unexpected issues arise and we can deal with it, rather than them burying their heads in the sands and making the situation worse.