Mission:

To provide a range of advice and information services that are as accessible to as many people as possible, who live and work in Dacorum and use our experience of advice work and the data we collect to influence policies and practices that affect the lives of people in Dacorum.

Principles:

• We will ensure our services are independent, confidential and impartial.
• We aim to serve everyone who lives or works in Dacorum by ensuring all services continue to be free to users.
• We embrace diversity and seek to avoid discrimination in all aspects of what we do.

Aims:

• To provide the advice people need for the problems they face
• To improve the policies and practices that affect people’s lives