Cruse was founded in 1959 and provides local services across England, Wales, and Northern Ireland. Services to bereaved clients are provided by trained and skilled volunteers, supported by a core of paid staff based at central office in Richmond upon Thames,
Cruse offers a range of services including website, telephone and email support, and face-to-face services including bereavement support, bereavement counselling, and facilitated and friendship groups. Support is provided whatever the nature of the death and regardless of the length of time elapsed.
Cruse is an organisational member of the British Association of Counsellors and Psychotherapists and follows its code of ethics.
The backbone of Cruse is its 5,700 volunteers who receive highly acclaimed, relevant training at the start of their journey with Cruse and subsequently complete a further 15 hours of training every year. Cruse also provides training for external organisations and for those who may encounter bereaved people in the course of their work.
Cruse provides a vital service and the majority of our referrals come via GPs. Cruse provides services free at the point of delivery but we do rely on donations, grants and trusts to fund our work.
We are part of the Cruse national charity that provides advice, information and support to anyone who has been bereaved, whenever and however the death occurred.
We offer one to one bereavement support to adults, children and young people who have been affected by the death of someone close to them, from a team of trained Bereavement Volunteers. Our service is free, confidential and available to anyone whatever their culture, race, religious persuasion or sexual orientation.
We have two branches: Epsom, Ewell and Mole Valley; and South East Surrey.