We are experiencing a huge uptake of our services by families struggling financially – and here we are limited in our options. Unless we have funding in place to enable us to offer our services free of charge, as we are for families affected by addiction, we have to charge the service user.
More than 60% of clients are coming to us at the subsidised rate. We do not know how long we will be able to sustain this, and even at these rates we are experiencing parents saying that they cannot carry on bringing their child to us – despite the fact the service is valued:
‘It feels like I have a life, before I didn’t want to do anything, now I look forward to my life and what it holds’.
‘Thank you for whatever you are doing. I’ve got my little girl back. She’s got her smile back’.
‘100% improvement! My son has really learnt how to control himself in situations’.
Our support for families affected by addiction, set up only in November 2012, is receiving more calls for help than we can deal with under the current funding, which came from a private individual impressed by the inclusive user friendly but professional approach we have to all our work.
‘I wish I’d had this support last year so I hadn’t felt so guilty. It’s really helped me trust what I’m doing is the right thing’.
‘I feel like you understand and that you get the stuff about my Mum. I don’t feel so scared at night.
‘We thought we were helping our son when in fact what we’ve been doing is enabling him’.
In 2014 634 people of all ages came to us for support and we worked in 2 local schools
We aim to support local families and individuals experiencing intolerable stress.
We deliver this support in a completely flexible way targeted on meeting identified needs.
One of the strengths of our charity is that we are not part of the statutory sector.
While we adhere scrupulously to child and vulnerable adult procedures we are perceived to be less threatening and therefore have a good track record in working with those deemed ‘hard to reach’. People in need come to us of their own free will – our referral procedure can be summed up by ‘pick up the phone, email or drop in’
We currently offer counselling for:
• Children & Young People from 5 years upwards
• Adult Individuals & Couples
• Parents struggling with perinatal issues.
We also support families affected by addiction with counselling, mediation, a support group and a structured eight week course.
We offer a growing number of workshops and courses for service users, counsellors, those working in related professions and for the business community.
Our services are offered to all regardless of the problem, gender, ethnicity or sexuality – we do not discriminate or exclude.
Our service users define themselves, their problems, and the outcomes they want to achieve.
We have male and female counsellors and we can offer a range of different types of therapeutic support, including Cognitive Behavioural Therapy, in a wide range of languages.