Community Action Norfolk

Community Action Norfolk

At a glance


  • Health and well being / research and care
  • Local / community
  • Poverty relief
  • Voluntary sector support

Other details

Geographical remit: 


Norfolk has over 3,000 charities helping 100,000’s of people a year – we help them.

Community Action Norfolk provides support to Norfolk’s voluntary, community and social enterprise (VCSE) organisations as well as championing issues that are important to them.


Over the last three years we have undertaken over 1,000 cases to directly support around 600 organisations. 91% rated our support as very good or excellent with 76% saying our support was either important or very important to their success. Importantly, 62% reported an improvement, as a result of our work, in one or more of the key outcomes we look at as an indicator of an organisation strength and resilience. We set out to increase the evidence base about the VCSE sector and VCSE organisations ability to participate in key discussions. Over a two-year period we saw a 5% increase in those agreeing in our tracker survey with statements around their ability to participate and communicate effectively. We have seen an 11% increase in those saying there is a strong evidence base about the VCSE sector. We set a goal of reaching more VCSE organisations locally. Over a two-year period we increased the number or organisations we had contact with by 134% to just under 8,000. We increased the number of unique organisations attending events by 545% increasing our e-news distribution list by 32% whilst boosting open rates by 8%. We wanted to make sure we brought investment into Norfolk to invest in local organisations Over a two-year period CAN received local public sector investment of £596K whilst leveraging into Norfolk investment of £754K. We invested £529K of the funding we secured in delivery by other local organisations. Through our programme delivery we estimate benefitting over 100,000 households in Norfolk from training consumers and frontline staff on energy awareness to supporting isolated older peoples through the Lily Programme, housing advice, fuel savings and much, much more. All which we couldn t have delivered without the support of the huge range of partners with whom we work.

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