Citizens Advice Wirral

Citizens Advice Wirral

At a glance

Causes

  • Counselling / advice
  • Financial inclusion
  • Housing and homelessness
  • Local / community

Other details

Geographical remit: 
Local

Objectives

Citizens Advice Wirral is a local charity providing advice, information, advocacy and representation across Wirral. We have provided free, impartial and confidential advice, to Wirral residents since 1939, and were formerly known as Wirral Citizens Advice Bureau.

We are members of the national Citizens Advice charity, but are independent from them. 

Our services include general advice, specialist debt advice and specialist primary care mental health advice and advocacy. Pensionwise, a specialist pension advice service and a Financial Capability advice service are also delivered at Citizens Advice Wirral by other local Citizens Advice organisations. 

Citizens Advice Wirral actively works for change in the policies and practices of organisations that impact on the lives of our clients. Recent examples include:

  • Influencing parliament on the delivery of Universal Credit
  • Influencing government practices on the delays in benefit delivery

Activities

CA Wirral provides support and advice with a broad range of social issues including:

  • Benefits
  • Debt and Money
  • Consumer
  • Family
  • Housing
  • Law & Courts
  • Discrimination
  • Tax
  • Health
  • Education

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