To provide the advice people need for the problems they face.
To improve the policies and practices that affect people’s lives
Our Principles
To provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
We value diversity, promote equality and challenge discrimination
Our Values
To focus on customers, achieve results, continuously improve, promote equality and fairness, value each other and work together
Activities
We provide general and specialist advice through volunteer and paid staff via face-to-face, telephone and online channels, addressing the needs of some 6500 people in the community annually.
