Citizens Advice Salford

Citizens Advice Salford

At a glance


  • Counselling / advice

Other details

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Geographical remit: 


Our main objective is to provided advice to the community of Salford.

We provide free, confidential and impartial advice, and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problems they face.

People come to us with all sorts of issues. They may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering their options.


The first Citizens Advice opened in Salford in September 1939, established in the aftermath of the first world war and provided, amongst other initiatives, a casework service for families in need. Since then, we have continued to grow as a frontline service, finding innovative solutions to the advice needs of our community through free, confidential and independent advice and information services. The aims of the Citizens Advice service are: ● To provide the advice people need for the problems they face ● To improve the policies and practices that affect people’s lives Citizens Advice Salford is a charity, dependent on a workforce of paid staff and over 80 trained volunteers. We operate over 4 permanent sites in Salford, Eccles and Walkden and over 15 outreach locations in the city, which we are continually reviewing to ensure we are reaching the people most in need of our services. We also provide advice via email and phone. We are a member of National Citizens Advice which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in our offices.

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