Citizens Advice Manchester

Citizens Advice Manchester

At a glance


  • Campaigning
  • Counselling / advice

Other details

Organisation type: 
Geographical remit: 
National - Britain


PUTTING CLIENTS FIRST Delivering clear information and advice in a way most appropriate to the problem needed. 

BUILDING RESILIENT COMMUNITIES Working in the heart of our communities to empower people to resolve problems through advice, early intervention and prevention. 

WORKING IN PARTNERSHIP Identify and work with key partners to deliver effective, integrated and sustainable advice programmes locally, regionally and nationally. 

RESEARCHING AND CAMPAIGNING Using client evidence to research and campaign to improve policies and practices that affect people's lives locally and nationally.  

SUPPORTING AND EMPOWERING OUR PEOPLE A supportive environment for all our people to grow, actively participate and develop, personally and collectively. 

CHAMPIONING EQUALITY & DIVERSITY We will place equality and diversity at the heart of all of our activities and ensure the service is open to all people who need it. 


  • Clear practical advice
  • Multiple advice channels; face to face, telephone and digital
  • Accessible community locations 
  • Legal representation
  • Advice that empowers
  • Preventative community programmes
  • Reducing poverty 
  • Increasing well being
  • Promoting volunteering 
  • Delivering services with a range of partners 
  • Engaging with key strategic programmes 
  • Providing local and regional leadership 
  • Campaigning on issues that affect our clients
  • Evidence reports on local issues 
  • Using local media to highlight our campaigns 
  • Using research to combat injustice 
  • Recruit, train and retain the best people 
  • Value and support our people 
  • Recognise achievements 
  • Succession planning 
  • Clear development pathways 
  • Equality and diversity universally embedded 
  • An inclusive and accessible service 
  • Always identify and act upon discrimination 
  • Promoting diversity at all levels of the organisation   

No current opportunities

Search for volunteer opportunities with other organisations.