To provide free, confidential, independent advice to residents in the London Borough of Hounslow.
We provide face-to face drop-in sessions from our offices and various outreaches within the borough as well as providing telephone advice. Assessors dealing with clients identify the the most appropriate way to help them either by providing them with information and guidance on how to solve their problem or by making in house appointments with our generalist/specialist advisers to look into the matter further.
We also host pro-bono solicitor sessions as well as signposting or making referrals to other local/national organisations.