“We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.”

 Trustees are the people who are responsible for ensuring that the charity is well run. They are the employers of the paid staff but are not responsible for the day to day running of the charity which is done by the Chief Executive.

Citizens Advice Havering is an Independent Charity registered with the Charities Commission, we are a member of the larger Citizens Advice Organisation and a Public Limited Company registered at Companies House