We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.
Our goal is to help everyone find a way forward, whatever problem they face.
We're an independent charity and part of the Citizens Advice network across England and Wales.
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
We value diversity, promote equality and challenge discrimination wherever we see it.
We exist to shape a society where people face far fewer problems. Our national charity and network of local charities are united by this common purpose.
We’re driven by our ambition to make things better for people, individually and collectively. We’re driven by the power of good advice, to help people solve their problems. And we’re driven to change the underlying causes of problems, through our work with governments and other organisations.
Our missions
Our 3 service-wide missions are:
Who we support
Our information and advice is available to everyone - whoever they are, whatever their problem. Structural inequalities lead to certain people facing disadvantages, making them more likely to need our help, and we prioritise their needs.
Rydym yn chwilio am wirfoddolwyr i ymuno â’n bwrdd ymddiriedolwyr i helpu arwain yr elusen.
We are looking for volunteers to join our...