We play an essential part in helping anyone living or working in the borough of Charnwood by providing information, directing them to the best source of help for their issues and giving advice through trained generalist advisers and specialists. The service we provide is free, independent, confidential and impartial.
Our advisers and specialist advisers work with people to sort out debt worries and claim all the benefits they are entitled to. We can help with housing and employment problems or deal with queries about consumer or tax issues. We can advise on legal matters, answer questions about immigration and we have experience of dealing with family and personal concerns too. We can also negotiate with companies or service providers such as creditors. We also provide a money advice service for people with financial problems or struggling to make ends meet.
Over 3,500 local people had support from us last year.
We aim to deliver the best generalist advice service we can, by telephone or face-to-face. We have a board of trustees, which oversees the operations, the attainment of our business plan objectives, and the future strategy and sustainability of the organisation.
All our work is audited for quality purposes so clients can rest assured the service they receive is of a very high standard.
Citizens Advice Charnwood offers help and advice to anyone who needs it, whatever it may be. Help us continue to provide this invaluable service...
