Charnwood Citizens Advice Bureau offers free, confidential, independent and impartial advice to those who live and work in the Borough of Charnwood regardless of their situation or circumstances. Our volunteer generalist advisers assist client with issues around welfare benefits, debt, employment, housing and more. We offer the only generalist advice service in the borough and help around 5700 clients per year.
We offer a drop-in service open 27 hours a week between 2 sites. Clients also have access to a telephone service 5 days per week. We have 42 trained volunteer Advisers and 2 specialist Money Advice Caseworkers.