Central and South Sussex Citizens Advice (CaSSCA) is a registered charity, and is part of the national Citizens Advice network.
Advice services are delivered from over 3,500 community locations in England and Wales, run by around 433 individual charities. Citizens Advice itself is also a registered charity, as well as being the membership organisation for all Citizens Advice organisations.
We operate within the aims agreed by the Citizens Advice service nationally which are;
Citizens Advice Aims
As an independent Charity we also have our own additional vision, mission and values.
CASSCA Vision
Our vision for Central & south Sussex CAB is to be recognised above all, as an agent of social change, helping people take more control of their lives through accessible, responsive advice and enriching society through powerful influence of social policy.
CASSCA Mission
To provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. For every voice to be heard and to improve the policies and practices that affect people’s lives.
CASSCA values
We will do this by creating a compelling vision for the future and demonstrate honesty, integrity and sensitivity in all communications. We will take pride and confidence in providing a professional service to the communities we serve. We will work together demonstrating ‘one team’ spirit whilst maintaining a local identity.
To provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. For every voice to be heard and to improve the policies and practices that affect people’s lives.
We offer free, independent advice to everybody, whoever you are, whatever the problem.
We have offices in Worthing, Shoreham, Horsham, Crawley, East Grinstead, Haywards Heath and Burgess Hill, as well as several outreaches. We also offer our services via telephone, email and webchat.