Cambridge and District Citizens Advice is a registered charity that provides free, confidential, impartial advice and support to anyone on any problems they face in their lives.
We offer help in relation to a wide range of social welfare areas. We help clients enforce their employment rights, manage their money, improve their housing, and access their benefit entitlements. We promote consumer rights, such as protecting people from scams and rogue traders.
We are part of a network of around 300 other local Citizens Advice Offices. Each one is a separate independent charity but we are all regulated by, and members of, National Citizens Advice who audit the quality of our work regularly.
Our work is also regulated by the Financial Conduct Authority and our Money Advisers are all members of the Institute of Money Advisers
The Citizens Advice service provides free, independent confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
The CAB Service aims
To provide the advice people need for the problems they face
To improve the policies and practices that affect people’s lives
To be proactive where possible and reactive when necessary
Our Values
Purpose driven - We always focus on the people who need our help
People focused - We recognise, value and reward everyone’s contributions and talents in an open, fair and meaningful way
Collaborative - We build relationships across teams and locations to foster innovation and inclusive ways of working
Transparent - We’re open and honest, sharing information early and often whenever we can
