We are a disability-led charity with 18 years of experience supporting non-profit and commercial organisations to make what they do more accessible and inclusive for Deaf and disabled people.
Our work involves research and the continual feedback of hundreds of Deaf and disabled mystery shoppers who report back on their experiences accessing venues and events across the UK. We also recruit and manage volunteers to assist with access provision a several major camping festivals.
Over 160 venues and festivals across the UK have signed up to our Charter of Best Practice. The Charter provides a framework built around Bronze, Silver and Gold awards with which to examine all aspects of making live music venues and events accessible. We translate the Equality Act 2010 into accessible good practice guidance for service providers.
Beyond our Charter work we provide Access Consultancy and Disability Equality Training.