Our dedicated staff and volunteers enable us to offer a range of services in the London Borough of Ealing to older people, their families and their carers. Our mission is to improve the health and well-being of older people in the London Borough of Ealing through information, advice, support and providing social activities.

Our telephone support service is a hugely important service for socially isolated and housebound older people. 

Neighbourly Connector scheme

A free befriending service offering companionship and support ,  helping older people in  Ealing to engage with their community. The service is offered to people who are usually over 75, live alone, don’t have any regular visitors,  would like to get out and reconnect with the local community. Our befrienders could provide weekly visits to:

 share a cup of tea and a chat,  accompany outings to the shops,  social activities or local events, accompany trips to medical appointments, local health promotion talks or health checks, help with paperwork and IT, help find other services and resource

Information & Advice Age UK Ealing offers a free and confidential information and advice service for older people, their families and carers. Age UK Ealing is now also working in partnership to deliver advice to adult residents of Ealing with health and social care needs.

Our Information & Advice service provides advice about welfare benefits, housing, health and social care to people who have disabilities, mental health issues, sensory impairments, age related needs and carers. The Ealing  Advice Service (EAS for short) offers free and confidential advice and support. EAS offers appointments at our main office in West Ealing, and we can arrange out-of-hours appointments for certain specialist  advice on Wednesday evenings . We can assist with:

• Form filling, written & online applications,  appeals, online bidding for Council accommodation, assistance with telephone calls, we can offer advice in areas like; Housing issues , Welfare benefits, including ESA, PIP, DLA, pensions, Housing Benefit, Tax Credits & Universal Credit, Employment - including Access to Work and workplace adjustments, Transport and travel, including Blue Badge Applications, Health & Social Care advice, including Direct Payments, managing personal budgets, and communicating with local Social Services, Disability rights

If we are unable to help you we will make sure we signpost or refer you to another organisation who might be able to help.

Our day centre is independently funded and currently operate on three days per week. We know how important it is for people to have somewhere to go and spend the day in order to socialise and take part in a variety of activities in a welcoming and warm environment