Volunteer Liaison

Volunteer Liaison

Ongoing role
J92208
At a glance

Skills

  • Public speaking

Where

London, WC2N 5DU
Remote opportunity

Time

Either in or out of office hours Estimate of time needed:
1-3 hours / week

About Us

We are an Anti-bullying charity. Our aim is to help those who are targets of bullying through support and prevention and cooperation with university neuroscience research departments. 

What will you be doing?

We are looking for a new addition to our HR volunteer team and have created an exciting new role. The charity needs someone to liaise with the volunteer talent we have, to check in and help develop each of the volunteers who are working with us.

It is worth making note that this role will evolve over time, subsequently this person will be proactive in being part of this, see the bigger picture, have excellent people and leadership skills whilst making viable recommendations for the charity to continuously improve.

Key Responsibilities

  • Help create and promote a positive volunteer culture and experience

  • Regularly check in with volunteers, schedule calls and meetings

  • Be proactive and communicate key information to senior leaders

  • Create structure to the communication and help build a bigger picture 

  • Confident in dealing with potential conflict

  • Drive methods to review performance

 

What are we looking for?

We are looking for someone approachable, friendly, proactive, adaptable, solution focused and confident that help us to get the best from our volunteers

  • Ability to prioritise and escalate queries
  • Understanding of Customer Relations
  • Excellent communication skills (verbal & written)
  • Easy to approach and able to provide constructive feedback
  • Able to build effective relationships with stakeholders at all levels of the business
  • Flexible and adaptable 

What difference will you make?

The charity is going through an exciting period of restructure, this role will really help senior leaders to understand what’s happening on the ground to make strategic decisions. This role will have a big impact on influencing new and existing volunteers, helping create and manage a positive experience for everyone.

Before you apply

Please apply by submitting your CV and a covering letter expressing your interest in the role.

Causes
  • Children / families
  • Community safety / victim support / domestic violence
  • Counselling / advice
  • Local / community
  • Mental health
  • Social care
  • Young people
  • Organisation type: 
    Charity

    We are an Anti-Bullying Charity with the aim to help individuals victim of bullying through one to one therapy support and Anti-Bullying prevention programmes in schools and organisations....