Volunteer Counsellor - Telephone Support (COVID-19 Support)

Volunteer Counsellor - Telephone Support (COVID-19 Support)

Ongoing role
J67001
At a glance

Skills

  • Advice / advocacy
  • Mentoring / coaching
  • Social care / counselling

Where

Esher, KT10 8NA
Mainly at home
Travel limit? Within our care are

Time

Mostly during office hours Estimate of time needed:
0-5 hours / month
1 group session per month(around 2 hours) and one hourly session forthnightly

Deadline

30 Sep 2020

Are you an qualified counsellor (diploma level or above)? If so, Princess Alice Hospice would like your help to support patients, family members and those recently bereaved in our wider community in the current COVID-19 crisis and after.

What will you be doing?

The role is to provide level 3 counselling to support to patients, family members and those recently bereaved in our wider community in the context of Covid-19 . It may also be to offer level 3 counselling to professionals affected by caring for the same cohort of people.

Time commitment
1 group session per month for patients, family members or bereaved people in our care area (who were not under our care) – approximately 2 hours (including pre and post session work)
Or
1 group session per month for professionals coming to terms with their current workload which includes an increased number of people affected by the Covid-19 virus and its effect on others – approximately 2 hours (including pre and post session work)

In addition,
Fortnightly 1:1 hourly sessions for patients, family members or recently bereaved people (for people whose loved one was not under our care) up to 2 clients
Or
Fortnightly 1:1 hourly sessions for professionals working in areas where there is an increased number of people affected by Covid-19 -up to 2 clients

Tasks and activities

  • Providing counselling to allocated clients on a one-to-one or group basis working remotely via telephone or online secure platforms
  • Follow-up administration, including maintaining electronic records
  • Participating in regular quarterly supervision provided by the Hospice in accordance with best practice (it is advised you have a separate individual supervisor in addition to hospice supervision)
  • Completing the Hospice organisational induction, including the relevant mandatory training activities
  • Completing an annual review

What are we looking for?

Skills and personal qualities

  • To hold a BACP accredited counselling qualification; diploma level or above
  • To be a member of the BACP
  • 3 years experience of offering counselling support post qualification
  • To attend regular clinical supervision sessions that you organize as part of your practice
  • Experience of working with grief and loss
  • To have completed/to be working towards completing online counselling training
  • Flexibility to be able to respond to the needs of the service
  • Able to maintain confidentiality at all times.
  • Enjoy working as a member of a team.
  • A commitment to our values of integrity, compassion, accountability, respect and excellence.

 

Other requirements

  • To have had no close bereavements in the past 2 years
  • To be able to attend training sessions

Appreciate the importance of self-care to cope with the emotional demands of bereavement work and a willingness to participate in supervision

What difference will you make?

The role is to provide level 3 counselling via telephone or other secure platforms to support patients, family members, carers and those recently bereaved in our wider community in the context of Covid-19.

We aim to enable all patients to have the best possible quality of life to the end, responding quickly to their needs and wishes. We recognise that family, carers and friends have needs of their own and we are here to provide them with support, comfort and advice at every stage of illness and after death.

What's in it for the volunteer?

Our staff, our patients and our community all benefit from the support of our fantastic volunteers. But what do you get out of it? Firstly, all our volunteers find the experience extremely rewarding. They meet some amazing people and get a real buzz knowing they’re making a big difference. But there are lots of other reasons too.

  • You’ll learn new skills which could help you in your role and in everyday life.
  • We’ll give you full training and support in your role.
  • You’ll be a much valued part of our team – and have a say in how we’re run.
  • You’ll hear about career opportunities within Princess Alice Hospice.

Before you apply

First you will be required to complete our online application form also send us via email your qualification proof. We will contact you over phone to have informal interview. You will need to complete DBS check
Causes
  • Health and well being / research and care
  • Older people / later life
  • Social care
  • Princess Alice Hospice is a local charity dedicated to providing free, high-quality compassionate care and support for patients, their families and carers. We care for people with cancer and other...