Volunteer Advisers support our clients by assessing their needs, helping the client to access the information they need, investigate the problem in detail, and then discuss possible options.
As a volunteer Adviser you will:
Good interpersonal and communication skills are really necessary. You will need the ability to gather and analyse information, use online resources as well as be organised and reliable. Supported by other members of our team, you will build up knowledge as you gather experience and become familiar with a variety of available resources used when researching clients’ issues. DBS disclosure is required for this role.
The position of volunteer adviser does require someone from a professional background (three years experience). For example we currently have teachers, accountants and newsreaders amongst our advisers.
People with problems will receive all the advice and help they need in an attempt to mitigate the difficulties they face. It could be helping soemone faced with debt problems negitaiate a path to becoming solvent again or helping someone who has little or no understanding of the welfare benefits obtain the monies they are entilted to.
Becoming an adviser will provide a rewarding experience of helping the people of Brecon who are less fortunate. Along the way good interpersonal and communication skills will be obtained as will the ability to gather and analyse information, use online resources as well as be organised and reliable.