At a glance

Skills

Digital and IT strategy
Change management
Data protection / GDPR

Where

Esher, KT10 9SD

Mainly at home

Travel limit? Within the Borough of Elmbridge (or surrounding areas) in Surrey

Time

Either in or out of office hours Estimate of time needed:
1-3 hours / week 6 board meetings per year, normally on a Monday evening. Reading prep takes approx 1 hr. Other meetings and training are ad hoc.

Deadline

31 Jan 2025

Visitors from Fifth Day

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To apply for this role, and any other on our platform, you need to be based in the UK, have at least three years of experience using the skills you wish to volunteer in a professional capacity or have lived experience (for trustee roles). Read more about our criteria.

Citizens Advice Esher & District is a well-established local advice charity that is seeking an IT professional to joins its trustee board and provide thought-leadership on its digital and IT strategy.

What will you be doing?

Our trustee board is responsible for providing us with strategic thinking. We need people from Elmbridge (or nearby) who are committed to developing our advice services for the local community and securing the resources we need to go forward. We recognise the importance of effective and secure IT systems to help us achieve our plans.

Specifically, as our Digital & IT strategy lead, you will work alongside our Chair, CEO and the IT support company we use to:

Ensure our IT operating systems and equipment are fit for purpose
Guide us through the work needed to obtain Cyber Essentials accreditation
Advise how we can use of technology to improve our service to clients
Translate the risks and opportunities of IT for other trustees
Take the lead in evaluating IT related proposals for the board.

As a member of the trustee board, you will be responsible for:

maintaining an awareness of how the charity is operating
reading papers for board meetings and attending six board meetings per year
working on specific projects with other trustees or staff to further the strategic objectives of the charity
taking an active discussion during board meetings and working with other trustees to:
set policy and strategy direction, set targets and evaluate the performance of the charity
ensure that all the finances and supporting financial control systems of the charity are in order
monitor the financial position of the charity ensuring that it operates within its means and objectives
monitor how well the service meets the needs of the local community
ensure that the service plans for the recruitment and turnover of staff and volunteers
review its own work and how effectively it operates including action for improvement

What are we looking for?

We need someone who either lives, works or studies in Elmbridge (or the surrounding area) and who has:

Demonstrable experience of delivering IT and business change management
Experience of IT strategy planning and execution
A good understanding of cyber security including obtaining Cyber Security Accreditation
A good understanding of Microsoft 365 multi-factor authentication
Experience of business continuity and disaster recovery planning
A good understanding of risk management
A commitment to the Citizens Advice organisation
A willingness to devote the necessary time and effort
Strategic vision
Good, independent judgement
An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
An ability to work effectively as a member of a team

We are particularly keen to achieve a more diverse board of trustees and welcome applications from all sections of the community. Experience of Citizens Advice work is not required.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to reach more people, provide more timely advice and improve the efficiency of our operations.

Before you apply

Interested applicants will be invited for an informal chat with the one of the trustees before being asked to attend a more formal interview and provide details of two referees.

IT Trustee Information pack - prepared for REACH September 2024.pdf

About Citizens Advice Bureau (CAB) - Esher & District

Causes

Campaigning

Counselling / advice

Organisation type:

Charity

Citizens Advice helps people to solve problems and change lives. We provide free, independent, confidential and impartial advice to help everyone who needs us.

Based in Esher, our local...

Trustee - Digital & IT strategy lead