At a glance

Skills

Project / programme management
Volunteer management
Advice / Advocacy
Mentoring / Coaching

Where

Mitcham, CR4 4UY

Mainly at the office

Time

Mostly during office hours Estimate of time needed:
1-15 hours or 15-90 hours The project runs until the end of May 2025, Mondays and Fridays: 10:00 AM – 3:00 PM Tuesday evenings: 5:30 PM – 7:30 PM

Deadline

03 Mar 2025

Visitors from Fifth Day

Welcome to Reach Volunteering. We are a community and registered charity that connects people, skills and good causes.

To apply for this role, and any other on our platform, you need to be based in the UK, have at least three years of experience using the skills you wish to volunteer in a professional capacity or have lived experience (for trustee roles). Read more about our criteria.

Join us in our RAISE Programme. Provide advocacy, practical support, and integration opportunities for asylum-seekers, focusing on education, skill-building, and community empowerment. Help individuals gain independence and thrive.

What will you be doing?

As the Strategic Asylum Seeker Support Manager, you will play a key role in supporting individuals and families placed in Croydon by the Home Office while their asylum claims are processed. You will also guide those who have received their asylum decisions, helping them navigate critical next steps, such as housing applications and employment preparation.

The project runs:

Mondays and Fridays: 10:00 AM – 3:00 PM
Tuesday evenings: 5:30 PM – 7:30 PM

This dynamic hub offers a welcoming and flexible space for asylum seekers, providing:

Housing guidance
Employment preparation
Support for post-asylum decision planning
Practical trade skills training (plumbing, electrical)
Informal ESOL (English for Speakers of Other Languages) support

You will ensure the smooth operation of the hub, liaise with local organisations like Croydon Council and REED, and signpost to relevant services.

Key Responsibilities

Provide information, advice, and guidance to individuals and families.
Facilitate access to resources and services for housing and employment.
Coordinate activities and support sessions at the hub.
Signpost asylum seekers to relevant local organisations and services.
Support the delivery of informal ESOL sessions and practical skills training.

About You

We are looking for someone who:

is passionate about making a positive impact in the lives of others.
is local to Merton or Croydon to ensure accessibility to the office-based role.
is organised, empathetic, and committed to providing excellent support.
has a minimum of three years' professional experience in advice or advocacy, preferably within the asylum seeker or refugee support sector, to provide informed guidance and ensure participants access vital services.
can demonstrate experience in volunteer management, including recruitment, training, and supervision, to support the delivery of RAISE’s initiatives effectively.
has proven project management skills, with the ability to design, implement, and evaluate structured support programs that align with RAISE’s objectives.
has strong strategic planning experience to enhance RAISE’s service delivery and drive meaningful community engagement.

What are we looking for?

We are looking for someone who:

is passionate about making a positive impact in the lives of others.
is local to Merton or Croydon to ensure accessibility to the office-based role.
is organised, empathetic, and committed to providing excellent support.
has a minimum of three years' professional experience in advice or advocacy, preferably within the asylum seeker or refugee support sector, to provide informed guidance and ensure participants access vital services.
can demonstrate experience in volunteer management, including recruitment, training, and supervision, to support the delivery of RAISE’s initiatives effectively.
has proven project management skills, with the ability to design, implement, and evaluate structured support programs that align with RAISE’s objectives.
has strong strategic planning experience to enhance RAISE’s service delivery and drive meaningful community engagement.

What difference will you make?

As a Strategic Asylum Seeker Support Manager you will directly impact the lives of asylum seekers and refugees by providing essential support during a critical time in their journey. Your guidance on housing, employment, and navigating post-asylum decision processes will empower individuals and families to take control of their futures. By creating a welcoming and supportive environment, you’ll help alleviate uncertainty and foster a sense of community, making a tangible difference in their integration and well-being. Your efforts will contribute to building resilience and independence in some of the most vulnerable members of society.

Before you apply

Following the initial communication on the Reach Volunteering platform, we would like to interview you. If successful, you will be requested to complete our organisation's own volunteer application form and sign an volunteer agreement form. As a safer recruiter, we will also need two references from you.

About Construction and Engineering Opportunities (CEO)

Causes

Black, asian and minority ethnic groups

Education

Training / employment support

Young people

Organisation type:

Social enterprise

Construction and Engineering Opportunities (CEO) is a community interest company (CIC) based in South London (Croydon). Our mission is to provide disadvantaged youth with the skills and...