At a glance

Skills

Marketing strategy
Financial management
Business development / Sales
Strategic development and planning
General / operations management
Volunteer management
Business advice / analysis

Where

Marlborough, SN8 1HN

Mainly at the office

Time

Mostly during office hours Estimate of time needed:
3-7 hours / week Fortnightly operations meetings (1 hour); 3-4 board meetings per annum – in person, onsite. Approximately 2-4 hours per week additionally to provide m

Visitors from Fifth Day

Welcome to Reach Volunteering. We are a community and registered charity that connects people, skills and good causes.

To apply for this role, and any other on our platform, you need to be based in the UK, have at least three years of experience using the skills you wish to volunteer in a professional capacity or have lived experience (for trustee roles). Read more about our criteria.

The Merchant’s House Gift Shop, located on Marlborough High Street within a beautifully preserved 17th century historic house and museum, is looking for a new shop director to help lead our small, dedicated team in this well-loved gift shop.

What will you be doing?

The Shop was established 30 years ago and is run by a subsidiary trading company (The Merchant’s House Trading Ltd) - wholly owned by The Merchant’s House Trust. The shop is a key revenue generator for the Trust’s activities, donating its profits back to the trust. It has a small number of paid staff (including the Shop Manager) as well as volunteer workers.

What are we looking for?

Leadership and operational governance of the shop, setting objectives and targets and ensuring successful commercial performance.

Management

Strategic planning

Visitor experience

What difference will you make?

The Merchant’s House is embarking on an exciting new phase as we embed our new strategic plan, having opened for full visitor access for the first time in 2024. As we embark on a new phase, we need to breath fresh life into our shop and ensure it is both commercially viable and supports the overall visitor experience to the historic house.

Before you apply

Please apply through Reach in the first instance. Shortlisted candidates will be asked to complete our additional application form.

About The Merchant's House, Marlborough

Causes

Museums / heritage

Organisation type:

Charity

The objective of the Merchant's House Trust is to restore and refurbish the grade II* listed building of 132 / 133 High Street dating from 1653. It once was the home of Thomas Bayly, Town Mayor...

Shop Director (Volunteer role)